Job description
Mental Health Support Worker (3648)
We have an exciting opportunity for a Mental Health support worker to join our dedicated team in Port Talbot, within the town centre. This role is for 36 hours per week.
You will need to hold a full UK driving license for this role.
About the Service
Our Mental health services support individuals who each live in their own self-contained flats, within one building, creating a balance between independent living and support. Every person we support brings their own unique personality, strengths and abilities, and we pride ourselves on delivering personalised support that respects their individuality, promotes choice, dignity and wellbeing.
A modern, welcoming environment designed to support people to live full, meaningful, and independent lives. This is a brilliant opportunity to join a dedicated team and help shape a positive, person-centred culture.
About Mirus
For 40 years, we have provided support so people can do the things they love, achieve their goals, and live good lives - always with voice, choice, and control.
We support people with learning disabilities, mental ill-health, and autistic people. Our services are shaped by the people who use them – we listen to and value each person's unique voice and experiences, creating an environment where everyone feels heard and understood.
We know that people have better lives when they feel part of their community – and the community benefits too! That's why we work with others to build networks that encourage people to explore opportunities, discover new interests, develop relationships, and enhance their independence.
Everything we do is guided by our values: Together, Respectful, Responsible, Empowering, and Courageous.
What will you be doing?
As a Mental Health Support Worker, the core purpose of supporting individuals with mental health needs is to ensure they live as independently as possible, maintain daily living skills, improve their mental health wellbeing, stability and build confidence in engagement with their community and people involved in their care and support.
Your responsibilities will include:
- Monitoring mental health, noticing early signs of any relapse and offering active listening and emotional support (including coping strategies).
- Supporting people to develop, implement and review their personalised support plans and ensuring consistent record keeping.
- Assisting and prompting individuals to complete daily tasks such as shopping, household activities, meal preparation and maintaining their tenancy's. Some assisting/prompting with personal care and medication may be required.
- Supporting people to build on their independence, confidence and engagement.
- Ensuring that all Risk management and risk assessments are followed and updated, alongside individuals supported, and professionals involved in their care/support.
- Working alongside professionals involved such as mental health professionals, GP's, care managers, emergency services, Safeguarding, Occupational therapists and physiotherapists.
- Studying towards your QCF Level 2 in Health and Social Care, fully funded by Mirus.
What are we looking for?
We'd love to hear from you if you are:
- Empathetic, patient and understanding
- Proactive, motivated and committed to positive outcomes
- Driven by good values and a genuine passion for supporting others
- Comfortable working independently and as part of a team
- Confident working with other professionals to ensure the best possible support
If you bring the right values, we'll provide the training
Why Join Us?
We value our staff and offer:
- A fully funded and supported QCF Level 2 Health and Social Care qualification (if not already achieved).
- Paid work-related travel at 45p per mile between services.
- Extra pay for sleep-in and wake-in shifts – one of the highest rates in Wales.
- A full training programme with opportunities for development and career progression.
- A Cycle to Work Scheme.
- A Wellbeing Hub to support your health and wellbeing.
- Registration with Social Care Wales and DBS check paid for by Mirus.
- The holiday entitlement is 20 days (pro rata). In addition to this you will receive 8 bank/public holidays within the entitlement year running from April- March.
- The annual holiday entitlement increases by 1 day a year on the first full month after your 12 months service to maximum of 29
- Vacancy Type:Permanent
- Location:Port Talbot
- Postcode:SA13 2NF
- Full-time / Part-time:Full-time
- Salary:£26,308.80
- Closing Date:30 November 2026



